Rochester Insulated Glass (“RIG,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website and digital platforms.
1. Information We Collect
We may collect the following information when you interact with our website or submit a form:
- Name, company name, email address, phone number
- Project details, quote requests, and service-related information
- Website usage data (IP address, browser type, pages visited)
2. How We Use Your Information
RIG may use your information to:
- Provide quotes, customer support, and service updates
- Communicate regarding orders, deliveries, or project details
- Send SMS/text messages when you have opted in
- Improve website performance and user experience
- Maintain internal records and compliance documentation
3. SMS/Text Messaging
RIG only sends SMS/text messages to users who provide express written consent. Consent is obtained via website forms that include a required checkbox with a clear disclosure. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
4. Sharing of Information
RIG does not sell or rent your information. We may share data only with:
- Service providers assisting with communication, hosting, or operations
- Regulatory or legal entities if required by law
All partners must adhere to strict data protection requirements.
5. Cookies and Tracking
Our website may use cookies or similar technologies to improve functionality and analyze usage. You may disable cookies in your browser settings.
6. Data Protection and Security
We use encryption, secure access controls, and industry-standard safeguards to protect personal information.
7. Your Rights
You may request to review, update, or delete your information by contacting us at:
info@rochesterinsulatedglass.
8. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.
Effective Date: January 2025